Privacy Policy

Information We Collect

orenthylavos collects various types of information to provide you with our financial control services. This includes information you provide directly, data collected automatically through your use of our platform, and information from third-party sources when necessary.

• Personal identification information including your name, email address, phone number, and residential address
• Financial data such as account balances, transaction histories, and spending patterns when you connect your accounts
• Technical information including IP addresses, browser types, device identifiers, and usage analytics
• Communication records from customer support interactions, feedback, and correspondence
• Marketing preferences and consent records for promotional communications

How We Use Your Information

We use your personal information exclusively for legitimate business purposes related to providing financial control services. Our primary goal is to help you manage your finances effectively while maintaining the highest standards of data protection.

Your information enables us to personalise your experience, provide accurate financial insights, process transactions securely, and communicate important updates about our services. We also use aggregated, anonymised data to improve our platform and develop new features.

Data Storage and Security

orenthylavos employs comprehensive security measures to protect your personal information. We use industry-standard encryption protocols, secure data centers located within Australia, and regular security audits to ensure your data remains safe.

Your financial data is stored using bank-level encryption and is segregated from other system components. Access to personal information is restricted to authorised personnel who require it for their specific job functions, and all access is logged and monitored.

• 256-bit SSL encryption for all data transmissions
• Multi-factor authentication for system access
• Regular security penetration testing by independent firms
• Automated backup systems with encrypted storage
• Staff training on privacy and security protocols

Your Privacy Rights Under Australian Law

Under the Privacy Act 1988 and Australian Privacy Principles, you have specific rights regarding your personal information. orenthylavos is committed to facilitating the exercise of these rights promptly and transparently.

You can request access to your personal information at any time, ask for corrections if data is inaccurate, or request deletion of your account and associated data. You also have the right to restrict certain processing activities and to receive your data in a portable format.

Third-Party Services and Data Sharing

orenthylavos works with carefully selected third-party providers to deliver our services effectively. These partnerships are governed by strict data protection agreements that require the same level of privacy protection we maintain internally.

We share information only when necessary for service provision, such as connecting to your financial institutions for account aggregation, processing payments, or providing customer support. All third parties are bound by confidentiality agreements and Australian privacy requirements.

• Financial institutions for secure account connectivity and transaction processing
• Cloud infrastructure providers for data storage and platform hosting
• Analytics services for improving user experience and platform performance
• Customer support platforms for managing user inquiries and feedback

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services or as required by Australian law. Different types of data have different retention periods based on their purpose and legal requirements.

Account information and transaction data are typically retained for seven years after account closure to comply with financial record-keeping obligations. Marketing communications and preference data are deleted immediately upon unsubscribing. Technical logs and analytics data are anonymised after 24 months.

When you request account deletion, we begin the process immediately and complete full data removal within 90 days, except where legal obligations require longer retention periods.

Cookies and Tracking Technologies

orenthylavos uses cookies and similar technologies to enhance your experience and provide personalised financial insights. These small files help us remember your preferences, maintain your session security, and improve our platform based on usage patterns.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform functionality. We use both session cookies that expire when you close your browser and persistent cookies that remain for specified periods.

Updates to This Policy

This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or industry standards. We will notify you of any material changes via email and through prominent notices on our platform.

Minor updates that don't affect your rights or how we handle your data may be implemented without individual notification, though we will always maintain the updated policy date at the top of this document.